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Returns

R E T U R N S

YVF (Yoga Valley Fit) wants our customers to be happy and excited about every purchase they make from us and we are happy to offer a refund or exchange on faulty items. For change of mind purchases, we will gladly offer an exchange or store credit.

Please contact info@yogavalleyfit.com.au for any queries.

CONDITIONS FOR RETURNS & EXCHANGES

  • Products must be returned within 30 days of purchase for domestic and international orders*.
  • Original tags must remain attached.
  • Item(s) must be in original condition, unworn, unsoiled and in original packaging.
  • Sale or discounted items will not be accepted for return or exchange.

* No items which have make-up or tanning marks will be accepted for exchange or return.

HOW TO RETURN AND EXCHANGE - WITHIN AUSTRALIA

  • Ensure all tags are intact and items are unworn as per the conditions above.
  • Complete our return form.
  • Send the item back to us by Registered Post with a tracking number. Please keep a note of this number. Any postage costs associated with returns will be not be refunded.
  • Include the following items in your satchel:
    • The item/s you wish to return or exchange
    • The YVF (Yoga Valley Fit) invoice for the items
    • The completed return form

    Once your package is received by YVF (Yoga Valley Fit) your exchange or refund will be processed immediately. If you want an exchange, the postage back to you is FREE (Domestic orders only).

    Please note - if you wish to make an exchange we are happy to do so as long as the stock is available. If the stock is not available, a store credit or refund will be offered as an alternative.

    Refunds will be made to the credit card or Paypal account which was used to purchase your YVF (Yoga Valley Fit) items.

    Refunds are given on full priced garments only and exclude any shipping charges incurred by the customer on the original order or the return. 

    We recommend using Registered Australia Post Express to return garments to us, and we advise you to take note of your tracking number. YVF (Yoga Valley Fit) is not responsible or accountable for the loss of garments being returned. 

    HOW TO RETURN AND EXCHANGE - FOR INTERNATIONAL ORDERS

    Please note YVF (Yoga Valley Fit)  does not offer free International returns or exchanges. If you wish to return an item for a refund, the shipping cost will be deducted from your refund. Refunds are given on full priced garments only.

    If you would like to exchange an item, the shipping costs are not covered by YVF (Yoga Valley Fit).  Any packages sent must have a valid international tracking number. 

    We recommend using Registered Australia Post Express or Registered International Post to return garments to us, and we advise you to take note of your tracking number. 
    YVF (Yoga Valley Fit) is not responsible or accountable for the loss of garments being returned. 

    Please remember to indicate on the package that the items are intended “for exchange”. Without such notice, the package is at risk of attracting additional customs duties and taxes.

    Please send all returns to:

    YVF (Yoga Valley Fit)
    5 Northam Street,
    Belrose, NSW 2085

    For all returns, please email:

    YVF (Yoga Valley Fit)
    info@yogavalleyfit.com.au


    We recommend using Registered Australia Post Express or Registered International Post to return garments to us, and we advise you to take note of your tracking number. 
    YVF (Yoga Valley Fit) is not responsible or accountable for the loss of garments being returned. 

    C O N T A C T
    For any other customer service enquiries, please email info@yogavalleyfit.com.au

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